Microsoft Dynamics End-User Training

Customised training solutions for organisations that are implementing Microsoft D365 solutions.

Investment in D365 solutions is significant and ROI can be eroded if proper training programs are not in place.

End-user, contextual learning isn’t just an option; it’s essential.

Why is proper training imperative for a successful project?

Reduce time to competency

Organisations make substantial financial investments in Microsoft Dynamics, and the time to competency is critical for project success.

Capture return on investment

There is risk of ROI erosion if end users do not effectively adopt and utilise the software.

Enhance operational efficiency

Without proper training, organisations may underutilise Microsoft Dynamics’ capabilities, leading to missed opportunities.

24
Access

Staff can have access to learning materials from any device, anywhere, at any time.

150+
Templates

Customisable course templates tailored to your specific departments and user roles.

1200
People trained

People we’ve trained during software implementations over the past 3 years and counting!

100%
Customised

Your organisation has unique processes, configurations and end-user requirements.

Why is Customised Training Essential?

Why not use generic training such as Microsoft Learn?

Training Requires Context

For training to be effective, it must be end-user specific and contextual to the company. The transition can be difficult so it is essential that it is conveyed in the context of the end-users' workday.

More than Systems Training

D365 systems training isn't enough on its own. It must be role-specific and embedded into end-to-end processes that the end-user will perform.

The System will be Uniquely Configured

Many months or even years are invested in configuring the software so that it meets the business requirements. Therefore screens, fields and workflows are unique to the organisation.

Training must be Relevant

Contextual information and relatable case studies are required for staff to understand the change. This underpins effective and lasting learning.

Tailored Learning – Unparalleled Support

Our staff join your project team:

Our experienced staff work full time as part of your team, usually on-site, and work together to develop bespoke solutions.

Customised for your organisation:

Using proven templates and proformas, tweaked to your requirements.

Resources developed and passed to BAU:

Training resources such as eLearning, facilitator guides, quick reference guides and videos are developed and provided to the company for evergreen training.

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D365 Training